+40 371 398 899

Hypertalk HelpDesk


HyperTalk HelpDesk

HyperTalk HelpDesk is an effective tool for sales, technical support, or customer service. By integrating this service into the company ecosystem, the business representatives streamline the customers’ web experience with the company.

It allows the sales agents to directly approach customers with a mouse click whenever they have an interest on the products or services the company provides.
Internet and/or Intranet connections supported with no addition costs.
No special hardware and / or software required

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Benefits

  • Build branding with video: Customers speak directly with the company employees face-to-face over HD audio/video right from the company website without any software, instead of investing in expensive traditional toll-free hotlines Build loyalty: A face-to-face discussion over a video call can quickly contribute to building up a direct relationship with any customers.
  • Build loyalty: A face-to-face discussion over a video call can quickly contribute to building up a direct relationship with any customers.
  • First call resolution: Through the use of video, the business representatives can better understand the customers’ needs and complaints; therefore they can quickly react and resolve any issue on the first call.
  • Mobility: HyperTalk mobile solution for Android and iOS platforms guarantees mobile access to the video collaboration services for employees and customers.
  • Cost optimization: Hypertalk HelpDesk help reduce traditional expensive per minute based toll free numbers by redirecting incoming customer sales and service calls to the web site. Audio/video calls redirected to the company contact center from its website are completely free.

White Label

We are glad to customise the HyperTalk HelpDesk tools according to your graphics and functional requirements. A development team will be allocated for the personalisation tasks, from analysts and developers to QA engineers and devops specialists, as well as support guys, if necessary. Our mission is to make sure you are happy and your clients too. This means that we shall continuously provide a wide range of "after sales" services.

Talk to a specialist

Talk to an expert for details: +40 371 398 899


Need more details or a custom plan?

Need your custom tailored solution? Talk to an expert.

Contact Sales +40 371 398 899

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